πŸš€ Dusuq ERP is now live β€” organize your farm from day one. New: multi-farm support is here. Start Free Trial β†’
Support

Open a support ticket.

No login required. Tell us your organization name and Dusuq ERP account username, and our team will pick it up from there.

Submit a ticket

We typically respond within one business day.

You'll get a reference number to track this ticket's status below.

Check a ticket's status

Enter the reference number you received when the ticket was submitted.

βœ‰

Prefer email?

hello@dusuq.com

⏱

Response time

Within one business day

πŸ’¬

General questions?

Use the contact form instead β€” tickets are for existing accounts.

Common questions

About support tickets.

Do I need to log in to submit a ticket?

No. The ticket system is public β€” just provide your organization name and Dusuq ERP account username so our team has enough context to help.

What's my "account username"?

The username you log into Dusuq ERP with. If you're not sure, your farm's owner or manager can confirm it.

How do I know my ticket was received?

You'll get a reference number like TKT-A1B2C3D4 immediately after submitting β€” save it to check the ticket's status anytime.

What's the difference between this and the contact form?

The contact form is for sales and general enquiries. Support tickets are for existing Dusuq ERP accounts with a specific issue.